UMA Bookstore
46 University Drive
Augusta, ME
04330
Phone: 207-621-3467
In-State: 1-800-621-0083
Fax: 207-621-3444
In-State: 1-800-243-7338
Contact Us
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Refund Policy
1. Save your receipt! Absolutely no refund or exchange
of any kind will be given without an original receipt.
2. Returns of purchases made with a bank card will be credited
to the card. (Card must be presented to cashier for refund).
3. If your class is cancelled, please return your books immediately.
4. Textbooks purchased for Fall and Spring semesters may be returned
(postmarked) during the first 2 weeks of the semester for a full
refund or 1 week from the date of purchase, whichever is later.
5. Textbooks purchased for Summer or special sessions may be returned
(postmarked) during the first week of class ONLY. Books purchased
for one-week classes must be returned by the second day of class.
6. All returned textbooks must be in the same condition as when purchased,
in original packaging with all components present and CDs and access
codes unopened. Once shrink-wrap is removed from the book, it is
no longer returnable for a full refund. New books that have been
damaged, soiled, highlighted, or written in cannot be returned for a full refund.
7. All other bookstore merchandise may be returned (postmarked) within
two weeks of purchase, in original condition and accompanied by original
tags and packaging. Electronics and software must be returned unopened.
8. If you need to ship your return, please package merchandise with
appropriate and adequate padding and ship via insured carrier.
If we receive your shipment in damaged condition, we cannot
grant a refund. Please enclose a copy of your receipt or packing list.
9. Returns of defective items will be issued an exact replacement.
10. The UMA Bookstore offers buyback daily, but the best times
to sell your books are during finals week in December and May.
Current estimated buyback values may be viewed via the
BUYBACK link at www.umabookstore.com.
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